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Minimally Invasive Outpatient Hip and Knee Surgery

A Concierge Approach

Experience The Best

The BEST Experience

Dr. Richard Berger is revolutionizing telehealth with his cutting-edge concierge virtual program for hip and knee replacement patients. The Berger Elective Surgery + Telemedicine (BEST) Experience offers patients the convenience of conducting pre- and post-surgical consultations and educational classes entirely online—eliminating the need for time-consuming and costly travel.

Over half of Dr. Berger’s patients come from outside the Chicago area, and the BEST Experience provides a practical solution. Patients only need to visit Chicago once to meet with Dr. Berger, and surgery is scheduled for the following day. The program also enables loved ones to participate in all virtual consultations, regardless of their location, ensuring they stay informed and involved throughout the process.

With the Berger Elective Surgery + Telemedicine (BEST) Experience, patients can choose pre- and post-surgical visits and educational classes online, eliminating travel time, inconvenience, and expense. Over half of Dr. Berger’s patients are from outside the Chicago area, making the BEST Experience a practical option. Patients only need to travel to Chicago once to meet with Dr. Berger, followed by surgery the next day. Additionally, the program allows a patient’s loved ones to conference in and be a part of all virtual visits regarding surgery from anywhere in the world.

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How It Works

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Initial Call

Contact our office by calling one of our patient liaisons at (312) 361-2153 or submitting a request online. The surgical process, logistics, and insurance will be discussed, along with answers to any general questions.

Send Us Your Information

You will receive an email from us outlining where you can send your most recent x-rays and paperwork to complete. If you do not have recent x-rays, we’re happy to send you an order to take new images locally. Once the completed paperwork and x-rays are received, we will contact you immediately to schedule your virtual consultation.

Video Call

You will have a video meeting with Dr. Berger’s Nurse Practitioner. She will answer any questions you may have and gather the information Dr. Berger needs to determine if you’re a candidate for surgery.

Scheduling

If you’re a candidate for surgery and would like to proceed, our patient liaison will contact you to arrange the specifics. We provide comprehensive information for the procedure, medical clearance, and the virtual pre-operative teaching class you will attend.

Surgical Procedure

You’ve made it to Chicago! You will meet Dr. Berger and our team the day before your scheduled procedure in person. Expect to have new x-rays taken, receive your post-operative medications, and have any pending questions answered. Once your surgery is performed, we ask you to stay in town at a nearby hotel for 48 hours before flying home. We will send a physical therapist to your hotel room during this time, ensuring your recovery is off to a good start.

Follow-Up

We would like to see you for a three-week post-operative appointment; this can be done in person or virtually. Otherwise, your remaining recovery is completed locally! We will arrange two weeks of in-home physical therapy and four weeks of outpatient therapy. Post-operatively, you have immediate, open communication with our team.

Request An Appointment
Request an Appointment